OUR RIGOROUS QUALITY CHECKS

We have an absolutely rigorous Quality Control process that all of our team adhere to. The following checks are made on all garments that come through our stores:

• Check for Stains or Marks on every Garment - this included front, back, sleeves, cuffs, collars, lapels, around zippers
• Lint - all garments are brushed if required, jumpers are depilled if required and woolens are brushed
• Ties - Lining is checked (it must be flat) and there should be no tie label impressions or shines
• Pressing - Jackets
  • Should be smooth all over
  • No lining, pocket or button impressions
  • Lining on sleeve cuffs should be straight
  • Shoulder Pads should be straight
  • Collars should be pressed down on back
• Pressing - Pants
  • Should have no double crease, lines or seam impressions
• Buttons - check if any are missing and replace
• Check that all Special Instructions have been followed
• Check for No Damage to garment
• Minor Repairs must be attended to ie. missing buttons, seams restitched
• Presentation must be perfect ie. garment must be straight on the hanger, no creases under pants or jumpers or tops that are folded over a hanger